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Terms and Conditions

Products and Descriptions

  • We sell ceramic and homeware products, including storage jars and containers, tea cups and saucers, and coffee mugs.
  • Our products are made of ceramic and many are handmade or hand-painted. Minor variations in colour, size, shape, glaze, and design are natural and are not defects.
  • Product images are for illustration. Actual colours may differ slightly due to screen settings and lighting.
  • Product dimensions and capacities may vary slightly (typically within a small tolerance) from those listed.
  • We make reasonable efforts to keep descriptions accurate but do not warrant that descriptions, pricing, or other content are error-free.

Pricing and Payment

  • All prices are in Indian Rupees (INR) and are inclusive of applicable taxes (including GST) unless stated otherwise.
  • Prices, discounts, and offers may change at any time without notice. The price applicable to your order is the price shown at the time you place it.
  • Shipping or Cash on Delivery (COD) charges, if any, are shown at checkout.
  • Payments are processed through third-party payment gateways. We do not store your card, UPI, or net-banking credentials. Your use of a payment gateway is subject to its own terms.
  • If a product is listed at an incorrect price due to a technical or typographical error, we reserve the right to cancel the order and refund any amount paid.

Order Acceptance and Cancellation

  • Placing an order is an offer to purchase. A contract is formed only when we confirm dispatch of the product.
  • We may refuse or cancel an order for reasons including product unavailability, pricing errors, suspected fraud, unserviceable pin codes, or inability to verify your details. In such cases, any amount paid will be refunded.
  • You may request cancellation before the order is shipped by contacting us. Orders already shipped cannot be cancelled, but may be eligible for return under our Return & Refund Policy.